These Terms and Conditions govern the use of the Indigo Limousine website and all chauffeur services provided by our company. By booking a service or using our website, you agree to comply with and be bound by these terms.
All bookings must be made through our website, phone, or email. When making a reservation, customers must provide accurate details including pickup location, destination, date, and time.
Indigo Limousine reserves the right to refuse or cancel a booking if incorrect or incomplete information is provided.
Full or partial payment may be required at the time of booking depending on the service requested. Payments must be completed through the approved payment methods provided on our website.
Any additional charges such as waiting time, extra stops, tolls, parking, or damages may be billed after the service is completed.
Clients may cancel a reservation within the allowed cancellation period without penalty. Cancellations made outside of this period may be subject to cancellation fees.
Failure to appear at the scheduled pickup location without prior notice may be considered a no-show and will be charged accordingly.
Our chauffeurs will wait for a reasonable amount of time at the pickup location. Additional waiting time beyond the complimentary period may incur extra charges.
For airport pickups, flight tracking may be used to adjust pickup times when possible.
Passengers are expected to behave respectfully during the ride. Indigo Limousine reserves the right to terminate a trip without refund if passengers engage in unsafe, illegal, or abusive behavior.
Smoking, illegal substances, or damaging the vehicle is strictly prohibited.
Customers are responsible for any damage caused to the vehicle during the service. Cleaning or repair costs resulting from passenger damage may be charged to the customer.
While we strive to provide punctual and reliable service, Indigo Limousine is not liable for delays caused by traffic, weather conditions, road closures, or other circumstances beyond our control.
We are also not responsible for lost or forgotten personal belongings left in the vehicle.
All content on this website including text, images, logos, and branding is the property of Indigo Limousine and may not be copied, reproduced, or distributed without permission.
Indigo Limousine reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately upon publication.
If you have any questions regarding these Terms and Conditions, please contact us through the contact details provided on our website.
Flexible booking policy for your peace of mind
Extra buffer time for delayed flights or unexpected circumstances
Your Chauffeur will meet you with a personalized name greeting sign.
Chilled bottled water provided in every vehicle
Stay connected throughout your journey
Including tissues and sanitizer.
Compatible with all modern phones and devices
Perfectly maintained temperature for your comfort