Privacy Policy

Introduction

At Indigo Limousine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or booking our chauffeur services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.


Information We Collect

We may collect personal information when you interact with our website or use our services. This may include:

  • Full name
  • Email address
  • Phone number
  • Pickup and drop-off locations
  • Booking date and time
  • Payment and billing details
  • Special requests related to your trip

We may also automatically collect certain technical information such as IP address, browser type, and pages visited on our website to help improve our services.


How We Use Your Information

The information we collect may be used for the following purposes:

  • To process and manage your chauffeur bookings
  • To confirm reservations and provide ride updates
  • To respond to inquiries and provide customer support
  • To improve website functionality and user experience
  • To send service-related communications and promotions

We only collect the information necessary to deliver and improve our services.


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve functionality and performance.

You can disable cookies through your browser settings, although doing so may affect certain features of the website.


Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take reasonable precautions to safeguard your data, no online transmission can be guaranteed to be completely secure.


Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared when necessary for:

  • Processing payments securely
  • Providing transportation services
  • Complying with legal obligations
  • Protecting our rights or preventing fraud

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any external sites they visit.


Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.


Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website or customer support email.

All rides include:

Free cancellation up until 4 hour before pickup

Flexible booking policy for your peace of mind

Free 60 minutes of wait time

Extra buffer time for delayed flights or unexpected circumstances

Professional Meet & Greet

Your Chauffeur will meet you with a personalized name greeting sign.

Complimentary premium water

Chilled bottled water provided in every vehicle

High-speed WiFi onboard

Stay connected throughout your journey

Luxury amenity kit

Including tissues and sanitizer.

Universal device charging

Compatible with all modern phones and devices

Climate controlled cabin

Perfectly maintained temperature for your comfort